Shipping Policy for Step On Sneaks

Januwari 10, 2026

Shipping Policy for Step On Sneaks

Last updated: [10/01/2026]

Thank you for shopping with Step On Sneaks. We deliver authentic sneakers, tracksuits, and sports jerseys across South Africa. This Shipping Policy explains how and when your order will be delivered, how much it costs, and what to expect.

1. Order Processing

Orders are processed within 1–2 business days after payment is confirmed.
Orders placed on weekends or public holidays will be processed the next business day.
Once your order is packed and ready, you will receive a shipping confirmation email with a tracking number (if available).

2. Shipping Methods & Delivery Times

We offer shipping within South Africa using trusted courier partners.

🚚 Standard Delivery

Delivery time: 3–7 business days
Cost: Calculated at checkout based on delivery area

🚀 Express Delivery (where available)

Delivery time: 1–3 business days
Cost: Higher than standard (calculated at checkout)

Delivery times are estimates and may vary due to unforeseen events like weather, courier delays, or high volumes.

3. Shipping Costs

Shipping costs are calculated at checkout based on:

Delivery address
Shipping method selected

You can view the shipping price before completing your purchase.

4. Tracking Your Order

Once your order has been dispatched, we will email you the tracking number.
You can use this number to track your delivery on the courier’s website.

5. Delivery Issues

❗ Lost or Delayed Packages

If your order has not arrived within the estimated timeframe:

Check the tracking link provided in your shipping confirmation
Contact us at support@steponsneaks.com, We will assist in locating your package and working with the courier.

❗ Failed Delivery Attempts

If the courier fails to deliver and your package is returned to us, you may need to pay for re-delivery.

6. Address Accuracy

Please ensure your delivery address is correct before placing your order. We are not responsible for: