Privacy Policy for Step On Sneaks
Last update:[10/01/2026]
Step On Sneaks (“we”, “us”, “our” , "site") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website steponsneaks.com (the “Site”), use our services, make a purchase, or otherwise communicate with us. By accessing or using the Site, you agree to the terms of this policy.
1. Information We Collect
We collect personal information that you voluntarily provide when you interact with our Site, including:
A. Information You Provide Directly
- Name
- Contact details (email address, phone number)
- Billing and shipping address
- Account credentials if you create an account
- Messages and support inquiries
B. Information Collected Automatically
- Usage data (pages visited, browsing behaviour)
- Device and browser information
- IP address and cookies
- We and third-party services may collect this automatically using cookies, pixels, and similar technologies.
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2. How We Use Your Information
We use your personal information to:
- Process and fulfil your orders
- Communicate with you regarding purchases and support
- Improve and personalise your shopping experience
- Send you updates, promotions, and marketing (only with consent)
- Detect fraud and secure our Site
- Comply with legal and regulatory obligations
3. Cookies & Tracking Technologies
We use cookies, pixels, and similar technologies to:
- Enable Site functionality
- Analyse site traffic and performance
- Remember your preferences
- Improve and personalise content
By using our Site, you consent to the use of these technologies. You can control or disable cookies via your browser settings, though this may affect Site functionality.
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4. Sharing Your Information
We may share your information with:
- Service providers (payment processors, delivery partners, analytics)
- Third parties necessary to provide and improve our services
- Law enforcement or regulatory bodies if required by law
We do not sell your personal information to third parties.
5. Data Security
We implement reasonable safeguards to protect your information including encryption and secure storage. However no method of transmission over the internet is 100% secure.
6. Your Rights
Under POPIA, you have rights including:
- Access your personal information
- Correct or update inaccurate information
- Request deletion of your information
- Opt out of marketing communications
To exercise any of these rights, contact us at info@steponsneaks.com.
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7. Children’s Privacy
Our services are not intended for children under 16, and we do not knowingly collect data from them. If you believe we have collected information from a child, contact us and we will remove it.
8. International Users
Your information may be transferred or stored outside your country. When this happens, we take steps to ensure appropriate protections as required by applicable law.
9. Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will be posted here with a revised date.
10. Contact Us
If you have questions or concerns about this policy or your data, contact us at:
📧 Email: info@steponsneaks.com
🌍 Website: steponsneaks.com